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The Stellar Lifestyles Online Store strives to provide the highest quality at great value. Please adhere to the guidelines that we have in place for returns or exchanges for the items that we offer. Be assured that our customer service team will work to ensure a satisfactory shopping experience. Apparel Return Policy: All regular price items may be returned for refund, exchange, or store credit within seven days from delivery. Item must be in original condition with retail tags attached, and in the original plastic. Returns will not be accepted if there are any signs of wear; including rips, tears, stains, odors, hair, or dirt. Shipping charges will be the responsibility of the buyer, and original shipping charges are non-refundable. All sale or clearance items, or items purchased using a coupon code, may be returned for store credit only. A gift card will be issued in the amount of the original purchase price, not including shipping charges. Please follow these instructions to initiate a return: Request an RMA number by emailing returns@stellarlifestyles.com. Put "RMA Request" in the subject field, and in the message state your order number and the reason for return. Also include a contact phone number in case customer service needs to contact you regarding your order. Once you receive your RMA number, place this number on the outside of the return package. Send your return package to: Stellar Lifestyles Returns PO Box 1541 St Charles, MO 63302-1541 You will be notified when your return has been received, and your refund or credit will be issued. Please contact us if you have any questions or concerns regarding your order, or future orders. We appreciate your business and look forward to serving you in the future. Support Team, Stellar Lifestyles Online Store
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